Privacy Policy

HouseDesigns99 is a partnership firm based in Newtown, Kolkata. We provide architectural and interior design services through our website www.housedesigns99.com, as well as via phone, WhatsApp, and other platforms. This Privacy Policy (“Policy”) outlines how we collect, use, share, and safeguard your information.By accessing our website or engaging with our services, you agree to the terms set out in this Policy, which is compliant with the Information Technology Act, 2000 and applicable data protection laws in India.

1. Consent

By interacting with HouseDesigns99—whether through our website, social platforms, phone, or WhatsApp—you consent to the collection and use of your personal information as described in this Policy. You also agree to be contacted by our team or trusted partners via phone, SMS, email, WhatsApp, or other means for service-related communication.

2. What Information We Collect

We may collect the following:

    • Name, phone number, email address, and residential address.

    • Project-related details (plot size, location, design needs).

    • Communication history (calls, messages, emails).

    • Website usage data (IP address, browser type, pages visited).

    • Payment details, excluding sensitive card data (we don’t store CVV or card numbers).

This information helps us deliver personalized design services and maintain quality communication.

3. How We Use Your Information

We use your information to:

  • Provide consultations, designs, and support.

  • Send project updates, offers, and newsletters.

  • Improve our services and website functionality.

  • Comply with legal obligations, if any.

Anonymized data may be used for analysis, internal insights, or service enhancement.

4. Information Sharing

We do not sell or rent your personal data.

We may share your information with:

  • Trusted professionals and consultants working on your project.

  • Payment gateway providers for transaction processing.

  • Legal authorities if required by law or for dispute resolution.

All partners are bound to confidentiality and data protection terms.

5. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or alteration. However, internet-based data transmission cannot be guaranteed 100% secure. You accept these risks by using our services.

6. Your Rights

You can:

  • Access or correct your personal data.

  • Withdraw consent for communication at any time.

  • Request deletion of your information (unless required for service/legal use).

To exercise these rights, contact us at support@housedesigns99.com.

7. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for the privacy policies or practices of these external sites. Please review their policies before interacting.

9. Policy Updates

We may update this Policy periodically. Any significant changes will be communicated via our website or email. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or complaints related to this Policy or your personal information, you may contact:

Grievance Contact:
Name: Miss.  Tania Ghosh
Email: support@housedesigns99.com
Phone: +91 8062177042
Working Hours: Monday to Saturday, 10:00 AM – 7:00 PM

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